Every six months or so I prepare to negotiate what I am paying for my satellite TV and internet/phone service. When the previous “promotion” ends, the monthly rate will change, usually after 6 months. When that happens I would call up and politely complain that my price increased and ask, politely, to return me to the promotional rate. The professional agents would ask a few questions and reply that the specific promotion has ended and I am now going back to the regular rate schedule which is about 22% more. I would thank them for their time and asked to be transferred to the customer loyalty department which they will do, sometimes reluctantly. Continue reading “Why Would You Pay More?”
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My hindsight can be your foresight